FOODSbyme

Help Centre

How can we help?

Find answers to common questions or reach our team directly.

Browse by topic

Getting started

Create an account, browse cooks, and place your first order.

Orders & delivery

Track orders, report issues, and understand delivery windows.

Payments & refunds

Payment methods, receipts, and our full refund policy.

Become a cook

Apply, set up your storefront, and start taking orders.

Private chef bookings

Book a chef for events, dinners, birthdays, and weddings.

Account & security

Manage your profile, privacy, and account settings.

Frequently asked

For customers

Payments

For cooks & chefs

Private chef bookings

Still need help?

Our support team is available Monday–Friday, 9am–6pm WAT.
We typically respond within 2 hours.

42, Oba Yekini Elegushi Rd, Lagos · +234 802 074 5675